Mr B’s Extracts works to process and support orders as quickly and carefully as possible. Shipping availability depends on product type, order details, customer location, legal restrictions, and carrier limitations.

Order Processing

Orders are reviewed before processing. Processing times may vary depending on product availability, payment confirmation, compliance checks, order volume, and customer information.

Customers may be contacted if more information is needed before an order can be completed.

Shipping Availability

Shipping is only available where permitted by applicable law. Mr B’s Extracts reserves the right to cancel or refuse any order that cannot be shipped legally, safely, or responsibly.

Customers are responsible for knowing and following the laws in their location before placing an order.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order. Mr B’s Extracts is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete customer information.

Delivery Times

Delivery times may vary based on location, carrier conditions, order volume, weather, holidays, and other factors outside our control.

Estimated delivery times are not guaranteed unless clearly stated.

Order Tracking

When tracking information is available, it may be provided after the order has been processed. If you need help with an order update, contact us with your name and order number.

Free Shipping

Free shipping offers may be available for qualifying orders and may change without notice. Free shipping does not apply where shipping is restricted or unavailable.

Damaged or Missing Orders

If there is an issue with your order, contact us as soon as possible:

Phone: (310) 774-2098
Email: sales@mrbsextracts.com

Please include your order number, photos if applicable, and a clear explanation of the issue.